Online Courses – Frequently Asked Questions

How do these courses compare to the live face to face classes?

The Live online classes are very similar to the campus classes. We use the same curriculum and materials, and the same proven strategies to help you succeed on the exam.  You are able to interact with your instructor and participate in the class through the use of online technologies.

How does “Live-Online” differ from other online classes?

Most online classes are asynchronous, which means they are pre-recorded or prepared in advance. Students work through the classes at their own pace or are provided with a new module to review on their own each week. The Live-online classes have a live instructor who is there to teach the class and answer questions in real-time; just like in a traditional classroom setting.

How are the classes delivered?

The Live-online Test Prep class uses software called Adobe Connect. This software allows you to view and hear the instructor, share documents, and interact with the instructor and other students.  While the instructor uses a microphone to broadcast voice over internet protocol (VOIP) students do not need a microphone or camera to participate. Students simply type questions and answers into chat and quiz features built into the modules.

What are the software and system requirements?

All you need to participate in the Live-online test prep class is access to high speed internet on a computer with speakers (or headphones) and Adobe Flash Player version 10.01 or higher, which can be downloaded for free. Here are a few steps you can take to make sure you are ready for class.

  1. Download the latest Adobe Flash Player (free):
  2. Check your system’s compatibility:
    1. You do not need the Adobe Connect Add-in (step 3) in order to participate in the class.
  3. Adobe Connect participant guide:

How will I be able to participate in the class?  

The Live-online test prep class allows you the opportunity to interact with the instructors and other students in a variety of ways.  You will be able to ask questions and make comments through the course’s chat features.  In addition, the course will utilize quiz features that allow you to answer questions. You will also have access to your instructor by phone and email, just as you would in our traditional classroom programs.


Will the sessions be recorded?

Yes. The sessions will be recorded and will be available to you to stream.  The streaming video will be available to you shortly after the scheduled meeting date and will remain available for 30 days after the session.  

Do I need to order any textbooks or workbooks?

The Live-online test prep class includes the same textbooks and workbooks as our traditional classroom programs.  A copy of the textbook and workbook will be available for you to pick up at the University’s Continuing Education office or will be mailed to you approximately one week prior to the class begins.

ETC Test Prep Charlotte

366 George W. Liles Pkwy / Concord, NC 28027 / USA 855.258.7737